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Work at VMware

Company: VMware, End-User Computing
My Role: Interaction Designer
Skills: User Research, Market Research, Interaction Design, Usability Test, Communication

At VMware, my role is an interaction designer who translates complex enterprise product requirements into simple user experiences while collaborating with different teams such as product managers and developers to achieve business goals. My goal is always to keep users in mind when designing the product. Notable projects that I worked on include Workspace ONE Intelligence – an advanced data platform that provides deep insights into the entire digital workspace and deliver powerful automations, and custom reporting – a customized reporting system that provides IT administrators with actionable and result-driven statistics.

Workspace ONE Intelligence

Workspace ONE Intelligence is one of the most innovative project at VMware. It is a new set of capabilities that provide deep insights into the entire digital workspace, enable smart unified endpoint management (UEM) planning and deliver powerful automation.

I am one of the first few designers working on this project. Here are some of my key reponsibilities while working on this project:

  • Carry out existing products research and analysis to make sure our product design has competitive advantages in the market.
  • Create flow chart, interaction specs, wireframes, prototype, etc.
  • Conduct multiple rounds of usability tests during the design and development process to always validate what we design and build is what users need and help sovle their problems.
  • Collaborate with visual designer to make sure the final visuals are looking great and production ready.
  • Collaborate with PMs and Devs to make sure the design meet user requirements and is feasible to implement.
  • Present design work to stakeholders and senior leaderships to make sure it aligns with the company's business goals.
Images Source: VMworld 2017, VMware EUC Annoucement

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VMware Browser

Designed/redesigned some features of VMware mobile apps including AirWatch agent and Android Browser.

My role on thoese projects is an user experience designer. Here are some of my key reponsibilities while working on this project:

  • Conduct existing product research to make sure our product designs follow industry standard design guidelines and has competitive advantages in the market.
  • Designed new features to expand functionalities of those Apps.
  • Redesigned features to improve the user experience to be better.
  • Collaborate with PMs and Devs to make sure the design meet user requirements and is feasible to implement.
Images Source: Google Playstore

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